How to get deprexis?

Ready to get started with deprexis? It’s as simple as this:

Fully covered through a prescription
Start immediately, no waiting lists
Online therapy anytime, anywhere

Step 1: Request a prescription

Speak with your doctor or therapist and ask for a deprexis prescription. Alternatively, let us handle the paperwork – we’ll gladly request the prescription on your behalf.

Step 2: Submit your prescription

Next, submit your prescription to your health insurance provider – either traditionally by mail or digitally.

If your healthcare provider issues an e-prescription (E-Rezept), it is best to ask for a paper printout. You can then easily upload this printout or a traditional paper prescription using our free prescription service, and we will handle the submission to your insurance company for you.

Alternatively, if you already use the official gematik e-prescription app or your health insurance provider’s app, you can submit your e-prescription for deprexis directly through them.

Step 3: Receive and enter your activation code

Your health insurance provider will send you a 16-digit activation code, which you can use to activate deprexis directly on our website.

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Getting deprexis is simple. Whether you have public or private health insurance, we will help you find the right path.

In most cases, deprexis is obtained through a doctor’s prescription – so your first step is simply having a chat with your healthcare provider. However, there are several other ways to access the program. Here is a quick overview.

Public health insurance

Request a prescription from your doctor’s office

If you are covered by public health insurance, deprexis can be prescribed to you by a doctor or psychotherapist. With a valid prescription, you will receive the program entirely free of charge. Simply ask your GP (general practitioner) or therapist about deprexis.

Download print version

Private health insurance

Request a prescription from your doctor’s office

If you have private health insurance, deprexis can also be prescribed by your doctor. Coverage depends on your specific private insurance plan. We recommend checking with your provider beforehand to confirm whether digital therapy programs are covered.

Once coverage is confirmed, please contact diga-team@gaia-group.com to receive your log-in details for deprexis along with an invoice. Afterward, simply submit both the invoice and your deprexis prescription to your private health insurance provider or aid agency (Beihilfe) for reimbursement.

Get a cost estimate

Self-paying users

Start flexibly and independently without a prescription

You can also purchase deprexis as a self-paying user. Simply send us an email request at diga-team@gaia-group.com. You will then receive your activation code for deprexis along with an invoice. The cost for a 90-day license is €297.50, including 19% VAT.

Please note: deprexis is an approved medical application for treating depressive symptoms. Before use, please review the indications and potential limitations to ensure that deprexis is right for you.

Existing diagnosis

Use the deprexis prescription service

If you have already been diagnosed with depression, deprexis can be used alongside psychotherapy or to bridge the gap while waiting for a therapy spot.

You can easily upload your existing proof of diagnosis through our prescription service. We will then handle the application for your activation code with your health insurance provider.

Prescription service

Submit your prescription

Any questions?

Here are the answers to the most frequently asked questions about deprexis:

Publicly insured

Public health insurance providers cover the costs of deprexis in full if you receive a statutory prescription from your doctor or psychotherapist.

Privately insured

Private health insurance companies also frequently cover the costs. To be on the safe side, you can submit a cost estimate to your insurance provider in advance. You can download the cost estimate form here.

Self-payment

If your insurance does not cover the costs or if you wish to use deprexis without a prescription, you can also purchase it directly as a self-payer. The cost for a license with a 90-day term is 297,50 € including 19% VAT.

You can submit your prescription to your health insurance provider yourself. This can be done the traditional way by mail. However, many health insurance companies now also offer an online portal where you can upload your prescription, which often speeds up processing.

If your doctor issues an e-prescription, ask for a patient printout for redeeming a DiGA. In medical practices, this is also referred to as an "e-prescription paper token." You can easily upload this printout or a traditional prescription using our free prescription service. We will then handle the submission to your health insurance provider for you – simple and straightforward.

If you are already using the gematik e-prescription app or your health insurance company's e-prescription app, you can also submit your prescription for deprexis through it.

No, a prescription is only required if you wish to receive reimbursement from your health insurance provider. If you prefer to pay for deprexis yourself, you can do so without a prescription.

In detail, the following regulations apply:

Publicly insured:

If you have public health insurance in Germany, your health insurance provider will cover the costs in full. To arrange this, you need a statutory prescription from your general practitioner (GP), a specialist, or a psychotherapist. You can use this prescription to request an activation code from your health insurance provider and use it to log in to deprexis.

Privately insured:

If you have private health insurance, you also need a prescription to be reimbursed for the costs. It is best to submit a cost estimate to your health insurance provider in advance. Once the cost coverage is approved, you can contact diga-team@gaia-group.com to request deprexis. Afterward, you send the invoice along with your prescription to your private health insurance provider for reimbursement.

Self-payers:

You can also purchase deprexis as a self-payer. Simply send us an inquiry by email to diga-team@gaia-group.com. You will then receive the activation code for deprexis and an invoice. The cost for a 90-day license is 297,50 € including 19% VAT.

Note: deprexis is an approved medical application for the treatment of depressive symptoms. Before use, please inform yourself about the field of application and possible restrictions to ensure that deprexis is suitable for you.

Confirmation of diagnosis:

If you have an existing diagnosis from a qualified professional, you can also contact your health insurance provider directly to request an activation code. You can download the diagnosis confirmation form here.